Emergency Refrigeration
Repair — 24/7
New York City
Your walk-in is warming up, your product is at risk, and every hour costs you thousands. Our emergency refrigeration technicians are dispatched within 30 minutes — across all five boroughs, 24 hours a day, 7 days a week.
24/7/365 Emergency Dispatch
2-Hour Average Response
4.9 on Google & Yelp
1-Year Repair Warranty
When your refrigeration fails, you are losing money by the hour
A walk-in cooler above 40 degrees F means product loss, health code violations, and potential shutdown. A broken freezer on a Friday night can cost a restaurant $10,000+ in spoiled inventory before Monday morning.
Walk-in temperature rising fast
Your alarm is going off, the temperature is climbing, and you have $20,000 in perishable inventory inside. Every hour above 40 degrees F means product you have to throw away
Freezer defrosted overnight
You arrived Monday morning to find your freezer at 45 degrees. Everything is thawed. The compressor is running but not cooling. You need someone NOW, not next Tuesday
Health inspector is coming
Your display case is not holding temperature and you have an inspection this week. A failed temp log means violations, fines, and potential closure
Your regular guy is not answering
It is 11 PM on a Saturday, your cooler just died, and your usual repair company does not pick up. You need a team that actually answers the phone 24/7
Our walk-in compressor died at 2 AM on a Saturday. Art HVAC had a tech on-site by 3:30 AM with a replacement compressor. We opened at 6 AM with everything at temp. They saved us at least $15,000 in product.
WHAT WE FIX
Every Commercial System, Any Hour, Any Day
Our emergency trucks carry parts for all major commercial refrigeration brands. We diagnose fast, fix on the spot, and get your temperatures back to safe levels — usually in a single visit.
Walk-In Cooler & Freezer Repair
The Most Critical Call We Get
Compressor failures, refrigerant leaks, defrost problems, evaporator fan issues, door gasket failures — we have seen and fixed every walk-in emergency. Our trucks carry compressors, contactors, fan motors, and refrigerant for same-visit repair.
Display Case & Reach-In Repair
Delis, Grocery, Bakeries & Convenience
Open display merchandisers, glass-door reach-ins, prep tables, and deli cases — we repair all commercial display refrigeration. Temperature drift, compressor noise, frost buildup, and drain clogs fixed same-day.
Ice Machine & Specialty Equipment
Bars, Hotels, Hospitals & Catering
Ice machine not producing, making cloudy ice, or leaking? Blast chiller not reaching temp? Glycol system alarm going off? We repair all specialty commercial refrigeration equipment — emergency and scheduled.
ALL BRANDS SERVICED
We Repair Every Major Refrigeration Brand
Our trucks are stocked with parts for the most common commercial refrigeration equipment in NYC. For specialized parts, we maintain relationships with every major distributor for next-day sourcing.
Americas #1 commercial refrigeration
Premium Japanese engineering
Industry-leading ice production
Energy-efficient commercial cooling
Walk-in cooler and freezer components
The worlds most installed compressor
REAL EMERGENCIES
When It Mattered Most, NYC Called ART HVAC
Real emergency calls. Real saves. Real gratitude.
HOW IT WORKS
From Emergency Call to Fixed — Fast
When your refrigeration fails, speed is everything. Our emergency process is designed to get your temperatures back to safe levels as fast as physically possible.
Call Us — We Answer 24/7
Call our emergency line anytime — 2 AM, Sunday, holiday, does not matter. A real person answers, takes your information, and dispatches a technician immediately.
Technician On-Site in 2 Hours
Our emergency trucks are stocked with the most common refrigeration parts — compressors, contactors, fan motors, refrigerant, and controls. Average arrival time: under 2 hours.
Diagnose & Fix On the Spot
We diagnose the problem, give you an upfront price, and complete the repair — usually in a single visit. 94% of our emergency calls are resolved without a return trip.
Verify & Protect
We monitor temperatures until the system stabilizes, verify safe operating range, and recommend a maintenance plan to prevent future emergencies. Every repair is backed by our 1-year warranty.
FAQ
Questions We Hear Every Day
Fast answers for urgent situations.
Our average emergency response time is under 2 hours across all five NYC boroughs. For critical situations — restaurants during service, medical facilities, large inventory at risk — we prioritize dispatch immediately. We have technicians on call 24/7/365, including holidays.
We charge a flat emergency dispatch fee regardless of when you call. There are no multiplied rates for nights, weekends, or holidays. You get the same transparent pricing at 2 AM on Christmas as you do on a Tuesday afternoon. The dispatch fee is credited toward the repair cost.
94% of our emergency calls are resolved in a single visit. Our trucks carry the most common parts — compressors, fan motors, contactors, capacitors, defrost timers, thermostats, and refrigerant. For uncommon parts, we can typically source and return within 24 hours.
Do NOT open the walk-in or freezer door unless absolutely necessary — every time you open it, warm air rushes in and accelerates product loss. If possible, move the most critical inventory to another unit. Document the temperature with a photo of the thermometer for insurance purposes. We will be there as fast as possible.
Yes. We provide detailed repair documentation including arrival time, diagnosed failure, temperature readings, and repair performed. This documentation is exactly what insurance companies need to process spoilage claims. We have helped dozens of restaurants and food businesses recover losses through proper documentation.
Still have questions? Contact us
Your Product Cannot Wait.
Become a Neither Can We..
Call Now for Emergency Dispatch.
Our emergency line is answered by a real person, 24 hours a day, 365 days a year. A stocked truck and a licensed technician will be at your door within 2 hours. Do not lose another dollar in spoiled inventory.