Commercial Ice Machine
Repair & Installation
New York City

No ice means no drinks, no displays, and no revenue. We install, repair, and maintain commercial ice machines for bars, restaurants, hotels, hospitals, and catering operations across all five boroughs.

Request Same-Day Service
700+
Ice Machines Serviced
4.9
Customer Rating

Same-Day Repair Available

All Major Brands Serviced

4.9 on Google & Yelp

1-Year Repair Warranty

SOUND FAMILIAR?

When the ice machine stops, the bar stops

Ice is the single most-used item in any bar or restaurant. When the machine goes down on a Friday night, you are buying bags from the bodega, losing money on every drink, and apologizing to customers.

No ice during peak service

Friday night, full bar, and your ice machine just stopped producing. You are running to the store for bags while your bartenders fall behind on every order

Machine making thin, cloudy, or small ice

Your ice went from crystal-clear cubes to thin, soft, misshapen pieces. Drinks look bad, melt fast, and customers notice the difference

Water leaking everywhere

Puddles around the machine, water damage to the floor, and a slip hazard for staff. A leaking ice machine is both a health code issue and a liability

NYC water is destroying your machine

New York City water is hard. Without proper filtration, scale buildup clogs your evaporator, reduces production by 30-50%, and cuts machine life in half

Our Hoshizaki stopped making ice the night before a 200-person event. Art HVAC had a tech here in 90 minutes, replaced the water valve, and we had ice flowing before the first guest arrived. Absolute lifesaver.

— Event venue manager, Chelsea

WHAT WE DO

Complete Ice Machine Service for Every Business

From emergency repair to new installation to water filtration — we keep your ice production running at full capacity, producing clean, clear ice every day.

Same-Day Available

Ice Machine Repair

All Brands, All Types

Not producing ice, making bad ice, leaking water, running loud, or throwing error codes — we diagnose and fix every ice machine problem. Our trucks carry the most common parts for same-visit repair. Emergency service available 24/7.

All brands: Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic
Common parts on truck for same-visit fix
24/7 emergency dispatch available
Request Ice Machine Repair

ALL BRANDS SERVICED

Factory-Trained on the Industry's Best Ice Machines

We service, repair, and install every major commercial ice machine brand. Our technicians hold factory certifications and have access to genuine OEM parts and technical support.

Hoshizaki
Cubers / Flakers / Nugget

Premium Japanese reliability

Certified technicians
Manitowoc
Indigo / NEO / Sotto

Smart ice machine technology

Authorized service
Scotsman
Prodigy / Meridian / Nugget

Innovative ice solutions

Factory-trained service
Ice-O-Matic
Elevation / GEM Series

Pure ice, simple design

Authorized service
Follett
Ice & Water Dispensers

Healthcare and hotel specialist

Certified technicians
Everpure
Water Filtration

Protect your machine from scale

Certified installer

CLIENT TESTIMONIALS

Why NYC Bars and Restaurants Call ART HVAC

Real ice emergencies. Real fixes. Real relief.

Ice Flowing Again Before the Event Started

"Our Hoshizaki died the afternoon before a 200-person catered event. Art HVAC had a tech on-site in 90 minutes, diagnosed a failed water inlet valve, and had the part on his truck. Ice was producing again before the first guest walked in. Incredible."

E

Event Venue Manager, Chelsea

Google Review

HOW IT WORKS

From No Ice to Full Production

Whether it is an emergency repair or a new installation, we get you back to full ice production as fast as possible.

01

Call or Book Online

Tell us what is happening — no ice, bad ice, leaking, or error codes. For emergencies, we dispatch same-day. For installations, we schedule a free site visit.

02

Diagnose the Problem

Our technician inspects the machine — water system, refrigeration circuit, harvest cycle, and ice quality. You get a clear explanation and upfront price before any work begins.

03

Fix or Install

Repairs are completed on the spot in most cases. New installations include water line, drain, electrical, ventilation clearance, and water filtration — typically completed in one day.

04

Clean Ice, Guaranteed

We verify ice quality, production rate, and proper drainage. Every repair is backed by our 1-year warranty. We recommend a maintenance schedule to keep your machine at peak performance.

FAQ

Questions We Hear Every Day

Practical answers about commercial ice machines.

The most common causes are: clogged water filter (reduces water flow to nothing), dirty condenser coil (overheating shuts down the compressor), failed water inlet valve (no water entering the machine), and scale buildup on the evaporator (ice cannot form properly). Our technicians diagnose the exact cause and fix it — usually in a single visit.

Every 6 months at minimum — more often in high-use environments. NYC's hard water accelerates scale buildup, so many of our clients benefit from quarterly cleaning. Professional cleaning includes descaling the evaporator, sanitizing the water circuit, cleaning the condenser coil, and replacing the water filter. Proper maintenance doubles machine life.

In NYC, absolutely yes. New York City water contains minerals that cause scale buildup on the evaporator plate — reducing ice production by 30-50% and shortening machine life dramatically. A quality water filter like Everpure or 3M pays for itself many times over in reduced repairs and extended equipment life. We install filtration with every new machine.

A general rule: 1.5 lbs of ice per customer per meal. A busy bar serving 200 customers needs about 300-400 lbs per day. A full-service restaurant with bar needs 400-600 lbs. We help you calculate your exact daily demand and recommend a machine that keeps up — with a 20% buffer for peak nights.

Commercial ice machines typically last 8-12 years with proper maintenance. If your machine is over 8 years old, requires frequent repairs, production has dropped significantly, or it uses old refrigerant — replacement usually makes more sense. New machines are 30-40% more energy efficient and come with full warranties. We will give you an honest recommendation.

Still have questions?  Contact us

NYC'S ICE MACHINE EXPERTS

No Ice, No Service.
Become a We Fix That..
Call Now for Same-Day Repair.

Whether your ice machine stopped producing, is making bad ice, or you need a new installation — our certified technicians are ready. Same-day repair available across all five boroughs.

Call Now — Same-Day Service Request a Quote
All Brands Serviced
Same-Day Repair
4.9 Rating
Water Filtration Included